Del Villar Management, LLC
Privacy Policy
Privacy Policy
This Privacy Policy governs how Del Villar Management, LLC collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://www.delvillarmgt.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Del Villar Management, LLC.
- Personal Identification Information
We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, and phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities. - Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system, the Internet service providers utilized, and other similar information. - Web Browser Cookies
Our Site may use “cookies” to enhance the User experience. A cookie is a small file that is placed on your computer or device for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, please note that if you do so, some parts of the Site may not function properly. - SMS Communication and Chatbot Interactions
We may collect information from Users through SMS interactions and chatbot communications to improve our customer service and operations. Information shared during these interactions, including names, phone numbers, and any other details, may be retained for record-keeping, quality assurance, and business efficiency. We ensure that all SMS and chatbot communications are secured.- SMS Messages: If you communicate with Del Villar Management, LLC via SMS, the content, sender/receiver details, and timestamps may be collected and stored for service-related purposes.
- Chatbot: When interacting with our chatbot, we may collect information necessary to assist you, including any message exchanged. This data helps us provide timely and efficient services and respond to queries or support requests.
- Social Media Interaction
We may collect data from your interactions with us on social media platforms. This includes messages, comments, likes, and other engagement activities that help us better understand our audience and improve our services. Information shared via direct messages or comments will not be shared externally without your consent, except when required for legal or business purposes. - How We Use Collected Information
Del Villar Management, LLC may collect and use Users’ personal information for the following purposes:- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site: We may use feedback you provide to improve our products and services.
- To send periodic emails: We may use the email address to respond to inquiries, questions, and/or other requests.
- Information Collection and Sharing with Third-Party Applications
In the course of our operations, Del Villar Management, LLC may use third-party applications or services to facilitate communication, data storage, and customer relationship management (CRM). This may include third-party service providers for SMS, email marketing, payment processing, and utility management. When interacting with these third-party applications, your information may be shared as necessary to complete transactions, respond to inquiries, or manage customer data. All such exchanges are governed by strict confidentiality and data protection agreements.
We do not sell, trade, or rent Users’ personal identification information to others. However, we may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. - How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices, along with security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sensitive and private data exchanged between the Site and its Users happen over an SSL-secured communication channel and are encrypted and protected with digital signatures. - Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. - How We Use Collected Information
Del Villar Management, LLC may collect and use Users’ personal information for the following purposes:- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site: We may use feedback you provide to improve our products and services.
- To process transactions: Information you provide when renting or applying for housing may be used to process payments or complete background checks.
- To send periodic emails or SMS messages: We may use your email address or phone number to send information and updates pertaining to your account or inquiries, and to respond to other requests.
- Information Exchange with Service Providers
Due to our operational needs, we collaborate and exchange information with service providers such as communication providers, banks, and utility management companies. These collaborations are governed by strict confidentiality and data protection agreements. - Right to Service
Del Villar Management, LLC reserves the right to decide on providing services to any individual, company, tenant, or family based on our established criteria and discretion. - Background and Financial Checks
As a property management company, we may request documentation such as background checks, resumes, bank statements, credit records, and any other relevant information to ensure the fiscal responsibility of our tenants and customers. We may also request a fee of $100.00 to process credit and background checks. - Deposits and Apartment Inspection
Any deposits made concerning an apartment will be held in escrow. Upon vacating the apartment, we will conduct a thorough inspection to assess the property’s condition. Any damages or outstanding dues may be deducted from this deposit as per the terms agreed upon at the contract’s inception. - Changes to This Privacy Policy
Del Villar Management, LLC reserves the right to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that you must review this privacy policy periodically and become aware of modifications. - Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you disagree with this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. - Contact Information
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Del Villar Management, LLC
2248 Broadway #1233
New York, NY 10024
Phone Number: 315-512-4111
Email: info@delvillarmgt.com
Updated: 10/22/2024